While there are many benefits to having your computer updates and other routine system functions automated, there are also risks to leaving these actions completely unmonitored.
There are 3 computer services which deserve to be monitored professionally: updates, antivirus, and backups. Doing so can save grief and expense down the line.
Computer updates & Computer Maintanance
Computer system updates, when left to the individual user or employee, can be postponed and ignored for prolonged periods of time, leaving computer systems out of date and open to vulnerabilities. When you leave people to update their own computer systems, they tend to delay and ignore the prompts, ultimately failing to update their systems and potentially putting systems and data at risk. An IT professional can ensure that updates are being completed when required and that all systems are functioning as they should.
Antivirus is another feature which is prone to breakage and malfunction because of the complexity of what they need to do. Users often assume this feature is working efficiently and trust that their system is secure, when in fact this may not be the case. A certain percentage of antivirus will stop working suddenly, and leaving these processes unmonitored means that their effectiveness is not guaranteed. Monitoring can ensure that antivirus protection is up to date and working effectively, and will be notified if something isn’t working so the issue can be resolved quickly.
Computer backups are absolutely critical for both your personal and business data. When it comes to backups, there is no room for error, yet, these routine processes are often not done and are left up to individuals who do not complete them. Professional monitoring makes sure computer backups are actually done, ensuring all data is captured, recoverable, and secure.
If alerted, an IT professional can quickly fix issues which will crop up as a result of these failing systems. They will get a notification as soon as an issue occurs, and can usually correct it in a couple of clicks, without you even knowing about the issue until it is resolved.
All 3 of these issues relate back to computer system safety. Having any of them fail quietly is a problem. When you’re selecting these services, you want them professionally monitored – it is essential.